ON-LINE PROGRAMS FOR:
CSU Fresno
CSU Fresno offers a growing number of distance learning degree and university-credit certificate programs. For information, visit
http://www.csufresno.edu/ExtendedEd/
Program Listings
BUSINESS AND RELATED
Business Etiquette Certificate
Doing Business with the U.S. Federal Government Certificate
Customer Expectations Certificate
Marketing/Sales: A Focus on Solutions Certificate
The Sales Wheel of Success: Advanced Selling Certificate
Master CIW Designer Certification Certificate
Customer Service - Exceptional Customer Service How to Exceed
Business Finance Certificate
E-Commerce - Developing an E-business Certificate
CAREER DEVELOPMENT AND RELATED
Professional Telephone Skills Certificate
Microsoft Office Specialist
Managing Diversity and Inclusiveness Certificate
Global English Learning Service Certificate
COMMUNICATION SCIENCES
Call Center - Developing Customer Service and Communication Skills for the Call Center Industry Certificate
Behavioral Interviewing - How to Interview and Hire the Right People Certificate
COMPUTER PROGRAMMING AND SOFTWARE DEVELOPMENT
Oracle 9i (OCA) Certification Certificate
Microsoft Certified Database Administrator (MCDBA) Certificate
COMPUTERS: NETWORKING & OPERATING SYSTEMS
Microsoft Certified Systems Engineer (MCSE) Certificate
HUMAN RESOURCE DEVELOPMENT AND ADMINISTRATION
Workplace & Regulatory Compliance Certificate
Sexual Harassment Awareness Certificate
Human Resource Management Essentials Certificate
NEGOTIATION AND CONFLICT RESOLUTION
Negotiating to Win: Getting the Results You Want Certificate
OCCUPATIONAL SAFETY AND MANAGEMENT
Safety/OSHA Certificate
SUPERVISION AND MANAGEMENT
Financial Statements Certificate
Essential Skills Certificate
Frontline Leadership - Leadership Skills: Getting the Most out of your Employees Certificate
Group Facilitator Certificate
Leading The Workforce - How to Lead Different Generations in the Workplace Certificate
Making Teams Work: Capitalizing on Conflict Certificate
Management to Leadership - Skills for your New Management Role Certificate
Performance Based Appraisals Certificate
Project Management: PMBOK aligned curriculum Certificate
Working with Difficult People Certificate
Budgeting Certificate
TOTAL QUALITY MANAGEMENT/ISO
ISO 9000 2000 Certificate
*Bold indicators at the end of the course indicates that it is either part of a degree or certificate program. A certificate or degree upon completion of all courses in that program will be awarded, (Certificate, BA, BS, MA, etc.). Non-bold at end of of a course indicates a single class offered online. For more information, visit the campus at http://www.csufresno.edu/ExtendedEd/ or call Continuing and Global Education at
559-278-0333.